FAQ

What if My Monthly Pass Payment is Declined or Not Paid on Time?

September 17, 2023

If for any reason an automatic payment cannot be processed on the 25^th and an alternative payment is not received by the Albany Parking Authority prior to the 1^st day of the upcoming month, that pass will be deactivated until payment is made. 

If you attempt to park at your selected parking location while your parking pass is deactivated, your pass will not grant you access, and you will have to pay the hourly/daily parking rate. The Albany Parking Authority does not refund hourly/daily parking payments if a pass holder’s parking pass is reactivated.